Cookies Policy

Cookies Policy for Smash Casino

This Cookies Policy explains how Smash Casino uses cookies and similar browser technologies to provide core site functions, keep your session active, remember preferences and improve performance. The wording below is practical and focused on how cookies affect your browsing and account use.

What cookies are

Cookies are small text files stored in your browser or device when you visit a website. They help the site remember information about your visit for the duration of a session or across multiple visits. Similar technologies include browser storage and local databases that serve related purposes.

Why cookies are used

We use cookies to run the site reliably, keep you logged in while you play, remember settings such as language and currency, optimise page load and game performance, and collect aggregated usage data to improve features. Cookies also enable secure account actions and help detect and prevent fraud.

Essential cookies

Essential cookies are required for the site to function. They support page navigation, secure logins, and account operations such as cashiers and withdrawal initiation. Without these cookies key features will not work and you may be unable to access your account or complete transactions.

Session cookies

Session cookies last only while your browser is open. They are used to maintain an active session during a visit - for example, to keep you signed in as you move between pages and to preserve temporary state for game sessions. Session cookies are cleared when you close your browser.

Persistent cookies

Persistent cookies remain on your device after the session ends and are used to remember preferences and login choices between visits. Typical uses include keeping language settings, remembering login preferences when you select a remember-me option, and storing cookie consent choices. Persistent cookie lifetimes vary depending on purpose and are set to reasonable periods such as days or months.

Functional cookies

Functional cookies store user preferences and enable features that improve convenience. Examples include language selection, regional settings and display preferences such as light or dark mode. These cookies help the site present the same settings on return visits.

Analytics and performance cookies

Analytics cookies collect aggregated information about how visitors use the site - pages visited, load times, game performance and errors. This data is used to measure and improve platform stability and to prioritise fixes and optimisations. Analytics records are aggregated and anonymised where possible to protect individual privacy.

Preference and language settings

Cookies are used to remember your chosen language, currency and UI preferences. Saving these preferences avoids repetitive selection on each visit and ensures games and cashier pages load with the correct settings.

Login and session continuity

Cookies keep your session active while you navigate the site and enable optional remember-me functionality. For security, some session cookies expire after a period of inactivity or when you log out. Sensitive actions such as withdrawals may require re-authentication or two-factor verification for added protection.

Device recognition

Device recognition cookies help identify devices previously used with your account. This reduces repeated security checks for recognised devices while allowing additional verification when an unknown device is used. Device recognition supports fraud detection and safe account recovery.

Security-related cookies

Security cookies help protect your session and the platform. They are used for anti-fraud checks, to detect unusual activity, and to support secure transport of authentication tokens. These cookies do not store your password but help recognise trusted sessions and trigger additional checks when needed.

Browser storage technologies

Besides cookies, the site may use browser storage such as localStorage, sessionStorage and in-browser databases for non-sensitive session state and UI caching. These technologies are used to speed up page rendering and to keep temporary data without sending it to the server on every request.

Third-party integrations

We integrate with third-party services that may also place cookies. These include analytics providers, payment processors, live chat widgets and social features. Third-party cookies are governed by the providers who set them and you should review their privacy documentation for details. We limit third-party integrations to necessary and commonly used services.

Marketing and communication preferences

Marketing cookies are used to personalise promotional content and measure campaign performance. If you opt out of marketing cookies, you will still receive operational messages about your account and critical service updates, but marketing messages may be less relevant. Marketing consent is managed via the cookie settings and your account preferences.

Cookie consent management

When you first visit the site a cookie banner will offer controls for different categories of cookies. Your choices are stored so they are remembered on return visits. You can change your cookie preferences at any time using the cookie settings link in the site footer or through your account settings.

Browser cookie controls

Your browser provides controls to view, block or delete cookies. Common browsers such as Chrome, Safari, Firefox and Edge let you manage cookies per site or globally. Changing browser settings can prevent some cookies from being stored, but note that disabling essential cookies affects site functionality.

Clearing or disabling cookies

If you clear or disable cookies, you may need to sign in again and reapply preferences such as language. Clearing cookies removes stored consent and may reset remember-me options. Most browsers also provide private or incognito modes that do not keep persistent cookies after the session ends.

Site functionality impact when cookies are disabled

Disabling essential cookies will prevent core features from working. You may experience broken logins, inability to access the cashier, interrupted game sessions, and missing personalised settings. Non-essential cookies such as analytics and marketing simply reduce personalization and performance insights when disabled.

Technical diagnostics and performance optimisation

Cookies support technical diagnostics including error logging, server response measurements and caching hints that reduce load times. These diagnostics enable targeted improvements to game load speed, page rendering and overall site reliability without exposing individual account details.

Aggregated analytics information

Analytics data is used in aggregate to monitor trends and usage patterns. Aggregated reports help decide which games are most popular, where to reduce latency and how to prioritise maintenance. Aggregation minimises exposure of individual user behaviour.

How we protect cookie data

Cookie contents are limited to non-sensitive identifiers and preference flags. Authentication tokens are handled securely and transmissions are protected during transport. For extra security during account withdrawals you may be asked to enable optional two-factor authentication via your account settings.

Changes to this Cookies Policy

We may update this Cookies Policy to reflect changes in technologies or site features. When updates are made, any substantial changes will be communicated via the site and your consent may be requested again where required.

Questions and contact

If you have questions about cookies or need help adjusting your settings, contact our support team at [email protected]. We will explain available controls and help apply settings to your account.